I don’t know how I became the IT guy for my extended family, but it pretty much sucks. Latest case, my (elderly-ish) parents had a problem with Skype. I don’t use use VOIP at all (barely use a cell phone), but being the IT guy I was called upon to try to get them up and running again.
It seems a lot of Skype users are having a problem with the latest version (5.5 and up).
My parents couldn’t log in (got sent to a windows explorer page or something). Upon uninstalling and reinstalling Skype I got an error 2738 message. Here is what I did which has worked (at least so far … only problem is a normal IT guy would take the cash and disappear before the user encountered other problems … but being the family IT guy that option is not available … oh yeah, other problem is I get no cash LOL … so I hope this continues to work).
I updated to Internet Explorer 9.
Yeah – IE9.
Sheesh, even my parents don’t use IE. But, apparently, its needed for Skype to work properly????
So, yeah, updated to IE9.
Then I installed a beta version (5.7) of Skype. Yikes, I hope it keeps working.
Found it here: http://blogs.skype.com/garage/
O/S is Win7 64